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How Can We Help Today?

Owned and operated by HARVESTING ESSENTIALS, our team is ready to help with orders, product questions, or system planning.

We typically respond within 24 hours on business days

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Choose Your Preferred Channel

Email

support@harvestingessentials.com

Response within 24 hours

Phone

479-391-8081

Mon - Fri, 9 AM - 5 PM CST

Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days after that. You will receive tracking information by email once your order ships.

How can I track my order?

Once your order ships, we send a confirmation email with a tracking number and carrier link. If you have not received that email within 3 business days of placing your order, check your spam folder or contact us directly.

What is your return policy?

We offer 30-Day Returns on eligible items. If a sprinkler head, controller, or drip component does not meet your expectations, please refer to our Return Policy page for full details on how to start a return.

Can I exchange an item for a different model?

Contact us with your order number and the item you would like instead, and we will walk you through the process.

Are your smart sprinkler controllers compatible with my existing zones?

Our smart controllers are designed to work with standard 24 VAC solenoid valves, which cover the vast majority of residential zone setups. Check the product listing for the maximum zone count and valve specifications to confirm compatibility with your system.

What type of tubing works with your drip emitters?

Our drip emitters are sized for standard 1/4-inch distribution tubing and 1/2-inch mainline poly tubing. Each product page lists the compatible tubing diameter, connector type, and rated flow in gallons per hour so you can match components accurately.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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